Why your profile matters
For many customers, your Google Business Profile is the very first impression of your business — often before they ever see your website or walk through your door. It shows your rating, photos, timings, location and phone number in one place.
Get the basics 100% right
Make sure your business name, address, phone number and opening hours are accurate and match everywhere else online.
- Choose the most accurate primary category
- Add every service or product you offer
- Update holiday and festival timings in advance
- Write a clear, honest business description
Show customers what to expect
Add real photos of your storefront, interior, team and work. Profiles with fresh, genuine photos feel more trustworthy. Add new photos every month.
Stay active
Use Google Posts to share offers, new arrivals and events. Answer questions customers ask on your profile, and respond to every review — positive or negative — politely and promptly.
Want help putting this into action?
Guppshup Enterprise can handle it for you — from Google to WhatsApp to loyalty.
Get your free digital assessment →