Refund Policy
How refunds and cancellations work for Guppshup Enterprise services.
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Overview
Because our services involve time, planning and custom work, refund terms depend on the service and are confirmed in your proposal or agreement before work begins.
Cancellations
Monthly services can be cancelled with written notice as defined in your agreement. Work already completed or in progress for the current period is generally non-refundable.
Project work
For one-time projects such as websites or apps, advance payments cover planning and design work and are refundable only as specified in your agreement.
Contact
If you have a concern about a payment, please contact us — we'll always try to find a fair solution.